Data Security & Privacy Map

1. Information We Collect

We may securely ingest the following data classifications during service initialization and POS registration:

Additionally, our network matrices parse non-personal analytical variables automatically, tracking browser types, terminal machine instances, IP vectors, and behavioral paths using standard browser cookies and session storage.

2. How We Use Your Information

Collected telemetry data serves the following core system actions:

• Provisioning, running, and isolating merchant accounts on our SaaS POS platform (pos.mwalimotech.co.ke).
• Executing and tracking real-time sales transactions, stock updates, and digital receipt generation.
• Answering technical queries or parsing emergency terminal support calls.
• Transmitting payment tracking statements, subscription invoices, and system change updates.
• Optimizing user experience configurations across our web platform layout and POS terminal interfaces.
• Enforcing strict compliance with governing data protection laws and judicial protocols in Kenya.

3. How We Share Your Information

We operate a zero-lease policy: we never sell, rent, or trade your merchant data, stock metrics, or personal footprints to marketing brokers. Data sharing is limited exclusively to:

• Trusted service providers handling core infrastructure tasks (e.g., payment gateways, SMS routing gateways, or secure cloud databases).
• Legal & regulatory authorities if verified under an absolute legal warrant or statutory mandate (e.g., compliance with tax authority integrations).
• Internal staff & system engineers explicitly assigned to your project or POS maintenance queue under active non-disclosure frameworks.

4. Data Security & Multi-Tenant Isolation

We deploy high-grade technical and organizational firewall parameters, encrypted connections (SSL/TLS), and strict database tenant-isolation rules designed to protect your business records against cross-tenant access, malicious injection, leaks, alteration, or unsanctioned discovery. Please note that no data transit over global public web pipes can be guaranteed completely immune to external threats.

5. Cookies and Local Storage

MwalimoTech uses tiny browser token fragments (cookies) and local storage mechanisms to keep POS cashier sessions active, enhance user interface speed, secure transaction handshakes, and remember system configurations. You hold autonomous control to clear tracking cookies or local storage via your browser setup, though clearing active session tokens will log you out of your terminal.

6. Your Data Rights

Under the Kenya Data Protection Act, you hold authoritative control over your personal and corporate records. At any point, you can request to inspect, export, correct, or scrub your account logs from our active data nodes, or withdraw data processing consent. To exercise your rights or request a full data export, transmit a request directly to support@mwalimotech.co.ke.

9. Changes to This Privacy Policy

We retain operational rights to update this privacy framework occasionally to reflect new SaaS features or legal mandates. Any changes will immediately go live with a revised system version stamp. Continued usage of our website or POS platform reflects validation of these active terms.